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Inbound call centre services are a vital aspect of customer service that businesses use to manage incoming calls from customers. These services provide a wide range of support, including answering queries, taking orders, handling complaints, and providing technical assistance. The goal of inbound call centre services is to enhance customer satisfaction and loyalty, which ultimately leads to increased sales and revenue. With highly trained professionals, state-of-the-art technology, and 24/7 availability, inbound call centres offer a comprehensive solution to meet the diverse needs of customers.